Best Western Victor's Residenz-hotel Rodenhof

Couple around 40y from Luxembourg. One night in a suite. Room was spacious and nicely designed, bathroom (shower/bathtub) a bit small. A safe and a tabs coffee machine instead of instant coffee would be great. Beds were good for us (hard) and you can choose a pillow at reception. Nice is the affordable mini bar concept but not enough variety. View over train rails from our balcony, at night it’s romantic with the lights but daytime not such a pleasure. Location is god, free parking around the hotel and not too far from Center. The Spa (massages and treatments) is closed on Sundays (and apparently Mondays), that was weird. Saturday when we arrived at 4pm it was also already closed. What a pity. Wellness area is a bit old small but overall nice and it wasn’t too crowded. Sauna was very hot, steam room we couldn’t find. Didn’t eat so can’t access the restaurant/breakfast. Wanted to have a late breakfast / snack at noon after checkout but restaurant opens at 5pm. Room service not really featured, no menu card in the room but got quickly some tasty wine when ordered at the reception. Hotel is a bit aged but overall price for value is good. For a city trip I would recommend but if you want to enjoy yourself and have a relaxed wellness there are probably better options. I won’ return because we didn’t feel appreciated by the staff at arrival day, maybe they had a tough day or we were not nice guests ;) During the checkout all was fine though.

The hotel was much nicer than what I was expecting except for the surly waiter at dinner. I got a very nice welcome at reception by Miss Stein on arrival. The room was nice overlooking the garden with a comfortable bed but I could hardly squeeze past the toilet into the tight-fitted shower. I went to the indoor pool which was about 15 metres long and quite wide and had a very nice swim. There were sunbeds next to the pool and there was a sauna with showers nearby. The fitness room was tiny and under-equipped so I didn't bother using it. I had dinner in the hotel and the food was fine but the service wasn't. It would be nice if the waiter could be a little bit more friendly instead of seeming like he's just waiting it out until he can retire.

The staff was really friendly and helpful. The room was big enough for our baby to crawl around, his baby bed was prepared on arrival. . The brakfast was great, there was enough to choose from, the price was great. We booked a quiet room, but i think our room was next to a cleaning storage room, and it was quite noisy when the cleaning staff shut the door down, which happened quite a lot :( The room could use a renovation, but i guess that will happen soon But overall, great place

We arrived at night without a reservation, the staff was very kind and very friendly. There is a very convenient private parking, the rooms are huge, comfortable and quiet. I removed a star for cleaning, unfortunately our room was a bit dirty and there were bad smells coming from the bathroom. But considering all things it was a comfortable night